AWS Transcribe

Fully managed automatic speech recognition service that converts real-time or recorded speech into text. Uses a large-scale speech foundation model trained on millions of hours of audio across 100+ languages to deliver accurate transcriptions for streaming and batch workloads.

Thousands of customers across industries use Amazon Transcribe to automate manual transcription, add accessibility to media, and extract insights from call recordings and meetings. It differentiates with strong handling of accents and noisy environments, Call Analytics for sentiment and generative AI summaries, and a dedicated Medical variant with HIPAA eligibility for clinical documentation.

Key capabilities:

• Streaming and batch transcription with automatic punctuation, language identification, and speaker diarization
• Custom vocabulary and language models for domain-specific terms and rare words
• Word-level confidence scores, PII redaction, and vocabulary filters for sensitive content
• Call Analytics for sentiment, call categories, and AI-powered summaries from customer conversations
• Toxicity detection for gaming and social audio, medical transcription with EHR integration

Teams use it to subtitle video and broadcast content, analyze contact center calls for compliance and agent coaching, transcribe meetings and clinical conversations, and add voice input to applications. Developers integrate via the AWS SDK for Python, Node.js, Java, Go, and other languages, or REST and WebSocket APIs.